Privacy Policy
Privacy Policy
Last updated: 20 February 2026
Privacy Policy
Menopause Wellness UK (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website www.menopausewellness.uk (“Website”), use our services, or otherwise interact with us.
Data Controller
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller responsible for your personal data is:
Menopause Wellness UK
United Kingdom
Email: sally@menopausewellness.uk
Information We Collect
We may collect and process the following types of personal data:
• Contact information such as your name and email address
• Technical information including your IP address, browser type, and device information
• Website usage data such as pages visited, time spent on pages and interaction with the Website
• Information you voluntarily provide through contact forms, bookings, email enquiries or newsletter sign-ups
• Any other information you choose to provide when communicating with us
How We Use Your Information
We may use your personal data to:
• Provide and manage our services
• Respond to enquiries and support requests
• Process bookings or service requests
• Improve our website and services
• Send updates, newsletters or marketing communications (where you have consented)
• Conduct surveys or request feedback
• Comply with legal obligations
Legal Basis for Processing
Under UK data protection law, we must have a lawful basis for collecting and using your personal data. These include:
• Consent – when you voluntarily provide information or agree to receive communications
• Contract – when processing is necessary to provide services you request
• Legitimate Interests – when processing is necessary to operate and improve our website and services
• Legal Obligation – when we are required to process personal data to comply with the law
How We Share Your Information
We may share your personal data with trusted third parties where necessary, including:
• Service providers such as website hosting providers, email platforms or payment processors
• Professional advisers or legal authorities where required by law
• Third parties involved in the operation of our website or services
We will never sell your personal data to third parties.
Data Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying any legal, accounting or reporting requirements.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use the Website.
Cookies are small text files stored on your device when you visit a website.
We may use the following types of cookies:
• Essential cookies – necessary for the website to function properly
• Analytics cookies – help us understand how visitors interact with the website and improve performance
• Preference cookies – remember your preferences and settings
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect how the Website functions.
Links to Other Websites
Our Website may contain links to other websites. Once you leave our Website, we are not responsible for the protection and privacy of any information you provide to those websites. We encourage you to review the privacy policies of any external sites you visit.
Your Data Protection Rights
Under UK data protection law, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data where appropriate
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent
• Request transfer of your data to another service provider
If you wish to exercise any of these rights, please contact us at sally@menopausewellness.uk.
If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
International Data Transfers
In some cases, your personal data may be transferred to or processed in countries outside the United Kingdom, for example where our service providers operate internationally. In such cases, we ensure appropriate safeguards are in place to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date shown at the top.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Menopause Wellness UK
Email: sally@menopausewellness.uk